Privacy Policy

Privacy Policy 

1. Introduction 

Welcome to Keyfind.africa. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Rwan Capital (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our Website, including any subdomains, mobile applications, or APIs (collectively, the “Website”). By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website. 

2. Information We Collect 

We may collect and process the following types of information about you: 

2.1. Personal Information 

Information that identifies you as an individual, such as your name, email address, phone number, and any other details you provide when you register an account, submit a property listing, or contact us. 

2.2. Non-Personal Information 

Information that does not identify you personally but may include your IP address, browser type, operating system, device information, and browsing patterns on the Website. 

2.3. Cookies and Tracking Technologies 

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Website. This helps us improve the user experience and customise content to your preferences. For more details, please refer to our Cookies Policy. 

3. How We Use Your Information 

We use the information we collect for the following purposes: 

3.1. To Provide and Improve Our Services 

We use your personal information to create and manage your account, facilitate transactions, respond to your inquiries, and improve the functionality and user experience of the Website. 

3.2. To Communicate with You 

We may use your contact information to send you updates, newsletters, marketing communications, and other information related to our services. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly. 

3.3. To Ensure Security and Compliance 

We use your information to protect the security of the Website, detect and prevent fraud, and ensure compliance with our Terms and Conditions and applicable laws. 

3.4. For Analytics and Research 

We may use non-personal information for data analysis, research, and to monitor and analyse usage trends to improve our Website. 

4. Disclosure of Your Information 

We may share your information with third parties in the following circumstances: 

4.1. Service Providers 

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These service providers are obligated to protect your information and use it only for the purposes specified by us. 

4.2. Business Transfers 

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal information. 

4.3. Legal Obligations 

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 

4.4. Protection of Rights 

We may disclose your information to protect the rights, property, or safety of Rwan Capital, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. 

5. Data Security 

We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. 

6. Data Retention 

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it. 

7. Your Rights 

Depending on your jurisdiction, you may have the following rights regarding your personal information: 

7.1. Access and Correction 

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. 

7.2. Deletion 

You may request that we delete your personal information, subject to certain legal obligations. 

7.3. Objection and Restriction 

You may object to the processing of your personal information or request that we restrict its processing under certain circumstances. 

7.4. Data Portability 

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to transfer it to another data controller. 

To exercise any of these rights, please contact us at hello@rwancapital.com. We will respond to your request in accordance with applicable law. 

8. Third-Party Links 

The Website may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit. 

9. Children’s Privacy 

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete such information from our records. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Website and updating the “Effective Date” at the top of this page. Your continued use of the Website after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of the Privacy Policy. 

11. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Rwan Capital 
KG 5 Street, Kigali, Rwanda  
Email: hello@rwancapital.com 
 

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